CRM directional thesis
Salesforce is on the wrong side of AI. Its front-facing tools go head to head with the models instead of feeding them, so it has a harder road than the database players.
“the front-facing solutions that they offer are more competitive with the models than something like Snowflake. Snowflake's the enabler of the models, whereas I think that Salesforce competes a bit more. So it's going to be more challenging.”124:21claim_id
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