CRM directional thesis
Ackman singles out Salesforce as the kind of high-priced enterprise software whose monopolistic per-customer pricing is exposed as AI lets buyers self-serve, versus low-priced platforms like Microsoft he sees as safe. The stake is a directional negative on Salesforce specifically.
“I worry more about a salesforce um than I do about your kind of um I think you got to do the work... when someone had a kind of a niche software product, they're charging, you know, 30,000 a year or something like this. I think those companies are really at risk.”6:57claim_id
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