CRM directional thesis
Salesforce is a painful form-checker that AI is built to replace, since a proactive assistant pulling new unstructured data could finally rip it out of companies.
“Take salesforce.com... What do people do in salesforce.com? It's basically like a sophisticated form checker with some analysis. And it's brutal. It's painful to use. The future with AI is not going to be anything like that.”71:24claim_id
mcl_a0e4ca122e0842fb9bopen evidence ↗Human-reviewed public claim.
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