CRM directional thesis
Gerstner's call is not that Salesforce dies but that its valuation re-rates permanently lower as the agentic layer captures the profit pool the app layer used to own. The stake is on the multiple, roughly halving from 30x to 17x free cash flow, not on revenue collapsing.
“It could be true that you're not going to replace CRM, but it can also be true that it's never going to trade at 30 times free cash flow again. And it's going to trade at 17 times free cash flow because it's available in the future is now dramatically and permanently changed.”27:55claim_id
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