CRM directional thesis
The SaaSpocalypse hasn't shown up in the numbers, Salesforce revenue is reaccelerating from 8.7% to 10.8%, and customers aren't ripping it out for AI.
“Benioff thinks the bears have it wrong about the SaaSpocalypse thesis generally, and especially about Salesforce. AI, he says, is making Salesforce more valuable to its customers than ever.”6:15claim_id
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